A BLANK HOODIE CO. 2026

1.⁠ ⁠Introduction

By engaging with our site and services, you accept these Terms of Service, our Privacy Statement, and related policies. Continued use signifies acceptance of any updates.

2.⁠ ⁠Orders & Shipping

Once your order is shipped, you will receive a confirmation email with the tracking number. For more information, please reach out to us via our website messenger.

All orders are processed within 1 business day unless a specific ship date is stated in the description on our website. There are a few shipping options at checkout. Standard ground shipping typically takes 2–5 days, depending on your location. Since our fulfillment center is on the East Coast, orders to places like New York City may arrive a bit faster. You can also upgrade shipping at checkout if you need a guaranteed delivery date.

Shipping is free on orders over $150+, but we also offer upgraded shipping speeds that you’ll see at checkout once you add in your shipping address.

Orders immediately go into processing with a 3rd party fulfillment center, and changes cannot be made. However, please share your order number and what you would like changed via our website chat feature, and we can try our best to catch it.

For now, we only ship within the U.S. If you’re looking to order outside of the U.S., reach out to us via our website messenger, let us know where you’re based, and we’ll see if there’s anything we can do.

3.⁠ ⁠Returns & Exchanges

We offer returns/exchanges within seven days of delivery. Reach out to us via our website messenger within that timeframe with your order number and the pieces you’d like to return or exchange.

All pieces must remain in their original condition and packaging—unworn, with all tags and materials intact. All returns have a $20 restocking fee unless refunded as a store credit and customers are responsible for shipping label fees. Refunds will be processed and should appear on your statement within 4-5 business days. For exchanges, customers are limited to one exchange per order.

Please note that all specially made pieces are custom made based on your request and are final sale. All deposits related to custom orders are non-refundable.

5.⁠ ⁠Restocks

We try to restock every color on the 1st of every month. Our colors are first come, first serve.

6.⁠ ⁠Craftsmanship & Care

All of our pieces love to be dry-cleaned! If you ever want them to look brand new like they do when you pull them out of your bag, just treat them to a dry cleaning. But this doesn't need to be the case every time you wear them. You can also machine-wash cold on a gentle, low-spin cycle, followed by hang-drying.

7.⁠ ⁠Contact

We operate Monday-Friday 10am-6pm EST. Use our messenger in the bottom corner of our website for anything you need. Product questions, order updates, just to say hi, or how much you're loving your pieces. We love to hear from all of you. Please note, we do not have any email support, social media support, etc. The only channel we use to manage communication is our website messenger.

8.⁠ ⁠Wholesale

Blank Hoodie Co. works with hundreds of restaurant groups, Fortune 500 companies, start-ups, and much more to deliver a white-glove co-branding merch service. Anyone can purchase blanks via A Blank Hoodie Co. — however, the use of our “yellow label” in brand collaboration is limited to approved clients. Reach out to team@blankhoodie.co for more details.

9.⁠ ⁠Intellectual Property & Legal

All content is proprietary. Unauthorized use is prohibited.

We reserve the right to refuse service or cancel orders for fraudulent or abusive behavior.

These Terms are governed by New York law.